Privacy Policy

Last updated: 7 September 2026

This policy explains how The New Ear S.r.l. (“The Ear”, “we”) processes personal data collected through this website.

Who we are

The New Ear S.r.l., a company incorporated in Italy, company number 2552643, VAT 10719620964, registered office at Via Della Posta N.8, 20123 Milano (MI), Italy. Contact: sales@theearplatform.com.

Data we collect

If you submit a contact or demo form, we collect the details you enter: name, business email, company, website, country, enquiry details and your consent record. We do not ask for payment card data on this website.

Why we use it

We use this information to respond to your enquiry, arrange a demo, and keep a record of the request. The legal basis is your consent and our legitimate interest in answering business enquiries.

How long we keep it

Enquiry data is kept for as long as needed to handle the request and any related business discussion, and then deleted or archived according to applicable Italian law.

Sharing

We do not sell personal data. Data may be processed by hosting, email or operations providers acting on our instructions.

Your rights

You may request access, correction, deletion or restriction of your personal data, or object to processing, by emailing sales@theearplatform.com. You may also contact the Garante per la protezione dei dati personali in Italy.

Cookies

See the Cookies Policy for details of necessary and optional cookies.